Terms of Service

Terms of Service for TruLuxeLife, LLC (dba Butterfly Turns)

Overview

This website is operated by TruLuxeLife, LLC, doing business as Butterfly Turns. Herein, the terms “we”, “us”, and “our” refer to Butterfly Turns. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or purchasing from our site, you engage in our “Service” and agree to be bound by the Terms of Service, which include additional policies referenced herein and/or available by hyperlink. These Terms apply to all site users, including browsers, vendors, customers, merchants, and contributors of content.

Product Liability and Care

Our products, made with high-quality epoxy resin, are for handwash only and not dishwasher safe. Custom orders are unique artworks, non-returnable except in cases of defects, which we will replace at our cost. Claims for defects must be made within a specified timeframe.

Exclusion for Accidental Damage: Our return policy does not cover damages resulting from accidents, misuse, or improper care after the product has been delivered. This includes, but is not limited to, damage due to dropping, breaking, chipping, or damage from placing the product in a dishwasher or submerging in water for extended periods. We encourage customers to follow all care instructions provided with their purchase to ensure the longevity of their uniquely crafted item.

Copyright and Custom Design Policy

We respect intellectual property rights and do not incorporate copyrighted materials into designs without authorization. You affirm your right to use materials or designs you ask us to incorporate and indemnify us against copyright infringement claims.

Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is our property or used with permission. This content is protected by copyright laws. Unauthorized use is prohibited and may result in legal action.

Links to Third-Party Websites

Our site may include links to third-party sites not controlled by us. We are not responsible for the content or practices of these sites. Accessing these sites is at your own risk.

Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our control, such as natural disasters, pandemics, government actions, or technological failures.

Compliance with Laws

You agree to comply with all applicable laws regarding your use of our services and your purchase of items. We make no representation that our website is appropriate for use outside the United States.

Limitation of Liability

We shall not be liable for any indirect, special, incidental, or consequential damages arising from your use of our products or services.

Dispute Resolution and Governing Law

Disputes will be resolved through mediation or binding arbitration in Ohio, governed by its laws.

Modifications to the Service and Prices

We reserve the right to modify services and prices without notice. Your continued use of the site following changes indicates acceptance of new terms.

Use of the Website and Services

Use of our website and services is for personal, non-commercial purposes. Misuse of the site or its content is strictly prohibited.

Data Protection and Privacy

Your personal information is protected in accordance with our Privacy Policy. We are committed to ensuring the security of your data.

Contact Information

For inquiries or concerns regarding our Terms of Service, please contact us at DJB@truluxelife.com.